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Do you offer free Shipping?
Yes, we offer free standard shipping on all US orders over $100
When will my order ship?
Orders are shipped within three or five business days to the address provided.
Can I make a change to my order after it has been placed?
Since we aim to ship as quickly as possible, orders are sent to our warehouse in real time and are unable to be changed once they are placed.
How do I initiate a return?
If for any reason you are not completely satisfied with an item, you may return it to us for a refund or store credit within 30 days. Returned goods must be delivered to us unused, unworn, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee.
How do I exchange an item?
Since our inventory changes on a daily basis, exchanges will be issued in the form of store credit so that you may make a new purchase for your replacement item(s).
What if my items are damage or defective?
Damaged and defective product must be reported within 10 days of receipt to be eligible for replacement. Please send an email to pulgas.charity@gmail.com with your order number and detailed photos of the defect and we are happy to help.